As well as the trust, one of the other brilliant aspects in working with Dolby's is the hard work they are willing to put in, over and above the norm. This is evident in all aspects in working with Dolby's, from the website (which contains so much useful information), from Lesley Dolby herself in setting very high standards and to the agents in the team. We had the pleasure of working with Sam Brightman as our agent. Other companies will only take you to areas that they are familiar with (eg. some stick just to Davenport, or some stick to Kissimmee). We had a long list that involved a wide area, and even though some of the properties were outside of the normal areas, Sam was more than happy to take us where we wanted. Additionally, where we wanted to have a second visit, going over old ground, she was able to juggle her diary to help us out.

Sam provided some brilliant first-hand practical advice, and provided lots of useful tips about the next stages of the process as well, renting the property out. Sam provided excellent balance in our visits as well, not only able to share the positives but able to outline the negatives as well. If a property wasn't up to scratch she would help us.

The issue of trust cannot be underestimated when working with agents. We had a very wide ranging budget and ended up buying at the lower end. Sam gave us no pressure whatsoever in going to the higher budget, and this proves beyond doubt that Sam (and Dolby's) have the buyer's interest at heart, and NOT thinking about their commission which is a %age based on sale.

When it came to the sale itself, Dolby's continued with their hard work and helped us every step of the way, helping us with issues well outside their scope. Indeed Dolby's provided some fantastic information after the sale, with a list of recommended websites, and contractors to use (eg. photographers), all of whom have also come up trumps as well !!

We are so glad we found Dolby's, as it really is a daunting process trying to buy a property being thousands of miles away. Dolby's recognise the fear that clients have and work tirelessly to overcome the fears.

The only minor issue I would suggest that clients look out for is INDEPENDENT legal advice to help you with your wills and tax planning. The house buying process in Florida is unusual as you are not required to involve a soliciter if you choose not to. The process involves "closing agents", who are equipped at dealing with the administrative duties in changing deeds, but are NOT qualified in advising you on your wills & tax planning. It can cost as little as 1% of your purchase to get the necessary legal advice that can save you thousands !!

Alan and Tracy