Testimonials From Some of Our Buyers from UK South
Ian, Joh and Matthew McPherson, Gloucestershire
We chose to engage Dolby Properties services as they came recommended for UK buyers looking to purchase in the Disney catchment area. Lesley assigned Steve Schaffer to be our agent, and he work tirelessly finding us properties, emailing the listings to us, answering endless questions we had, and finally reaching a healthy short list. We spent a few solid days out with Steve looking around the short list, his knowledge and advice have been paramount in our decision making process. I would, without any reservation, recommend Dolby Properties and the services of Lesley and Steve Schaffer. A very professional and friendly run business who have helped make our Florida dream a reality.
Trev, Tina, Mike and Ross, Gloucestershire
After having many fantastic family holidays in Florida, we new one day our dream was to invest in a holiday home in the sunshine state, we were very nervous about the process & who to trust. As soon as we contacted Lesley & Steve of Dolby Properties, our confidence grew immediately. They are very helpful and straight talking and extremely knowledgeable. There was never any pressure to buy the first property we liked. In fact, Steve was very particular in selecting the right property with us. The guys from Dolby made the whole buying process very straightforward throughout. Needless to say they got us our Florida dream home and we can’t wait to get out there to enjoy it.
With Dolby's outstanding quality of service & friendly manner, I would not hesitate to use them again & would highly recommend them.
Paul & Jane Butler, Henley-on-Thames
Looking back on our decision to purchase a property in Florida, one of our best choices was to go with Dolby Properties. Although we managed to find out a lot of information on the internet before we arrived, you still need someone who knows the area and is willing to listen to your requirements and act on them. We found Steve to be reassuringly down to earth and honest, but still willing to look slightly out of the box in order that we saw as many property options as possible and not rush what is after all one of the most important purchases you will ever make.
Donald Ramsbottom, Hayling Island, Hampshire
Dear Lesley and Steve, I am just dropping you a quick line to say how delighted I am that I have now closed and Montana is mine. I should also like to express my heart felt thanks for all your efforts. I chose Dolby on the strength of the website. It was clear, unobtrusive and told me what I wanted to know without having to go through endless useless graphics. Having made the choice I was not disappointed with the service. I may have been a little eager in sending lists in 2 months before I was due over, but you you didn't chuckle or patronise me for my enthusiasm, for which I am grateful.
The US system is completely different from the system in the UK. Steve led me through the system answering a myriad of questions, initially by email then by phone. When I finally made it over, Steve had a good idea what I wanted and had a list of properties for me to see. He drove me round very patiently an answered many more questions, many of which were beyond the purview of the Realtor. He advised me on offers and the best strategy to follow to achieve what I wanted and it worked. Assistance with management, insurance, banking,roofers, just about everything I needed to know was forthcoming and again lists of recommendations were available. After the deal was done, offers accepted and contracts drawn, the very real and professional attention to detail continued, again in my view way beyond the "call of duty". In a couple of words Steve was the "consummate professional" and I am lucky to have had him as my Realtor.
Many thanks again, no doubt I will be in touch and rest assured if I will not hesitate to recommend Dolby Properties, to friends, relatives and clients.
Ian Farmer, Jersey, Channel Islands
An incredible service from start to finish, I could not recommend a better company to entrust the purchase of your dream home to. Nothing is too much trouble and they are always on hand to answer your questions no matter how trivial. All in all the purchase process was as painless as it could possibly be and the credit for that goes to Sam and the team at Dolby. Thanks guys.
Lee, Nikki, Ashley, Georgina & Ashley Tapper, Plymouth
My husband and I are writing this as a huge Thank you to the best estate agent ever! We had been looking in to buying a second home in Florida for a while but we are sure that without Sam's help it would have been a much longer and drawn out process! From the day we decided to go for it right up until the closing of the property Sam was there for us every step of the way offering constant help and advise!! We then visited Florida to view some houses and again Sam was there to advise and help us find our perfect home! By this time she knew just about exactly what we were after and had a massive hand in finding our dream home!!!
We have not only found the house of our dreams we have also made a very good friend! Thank you Sam for everything.
Tim Jordan, Kent
What can I say Steve and Lesley helped me to purchase my Villa in Hampton Lakes, Davenport and I could not ask for any other assistance from day one to finding the right Villa to recommending everything to make the progress so smooth. They were totally professional in every way and I would not hesitate in recommending them to anybody.Their knowledge of the market was brilliant second to none and they even recommended my Management Company. They even donated part of their commission to WWF which was a nice touch.
Nikki Symmons, Surrey
Working with Samantha Brightman from Dolby Properties has indeed been a positive, prompt and efficient experience. She is professional yet approachable and her local knowledge and her skills as a Realtor meant that I had fast access to a wider choice of properties. The practical information she imparted to me helped enormously when choosing the right property for my needs. She is genuinely helpful and supportive and wants only the best for her clients. I would not hesitate in recommending her to any potential buyers.
Jon Jokhan, London
As a first time British property investor in the United States, I was a bit nervous about the process & who to trust, especially having heard various horror stories about the American buying process.The minute I contacted Lesley & Steve of Dolby Properties, my confidence grew immediately. Here were a couple of guys who were straight talking & knew what they were talking about. Not only would they go the extra mile, by e-mailing me photos for several properties, but there was never any pressure or "hard sell" tactics employed. The whole buying process was structured, professional, with advise offered. Needless to say they got me the property I wanted.
With Dolby's outstanding quality of service & friendly manner, I would not hesitate to use them again & would highly recommend them.
David & Tina Brinkley, Essex
I would like to take this opportunity to let you know how grateful we are that Andrew referred us to your company, I don't think we could have had a better realtor / agent than Dave Robertson. He was and still is absolutely superb on all fronts, he has helped, guided and advised us brilliantly at every stage of our search and purchase he answered all of our questions in a way that we could understand - it seemed nothing was too much trouble for him - we really can't praise him enough you must be very pleased to have him working with you!
Keith Rowe, Brighton, East Sussex
For several years we had been thinking of buying a property abroad, mainly for investment but also for occasional holiday use. Despite looking at various locations, we were still nervous about making that final decision. Then - last year - my brother decided to buy an apartment in Orlando, Florida - at the Parc Corniche Condominium Hotel complex on South International Drive. He engaged Dolby Properties to help with the purchase and - based on his recommendation - I am pleased to say that we did the same when we eventually decided to "take the plunge".
Dominique Campbell-Combe (of Dolby Properties) has guided us through every step of our purchase, from inspecting and reporting back (with photographs) of potential properties - to opening a US bank account - to obtaining a mortgage - to giving advice on submitting offers - to......well, you name it.The whole process has been made as easy as buying at home - (perhaps easier) - and all without having to set foot outside the UK. In June 2005 we became the proud owners of our own Florida apartment - also at the Parc Corniche. As the complex adjoins a golf course and is near the theme parks, we receive letting revenue from both golfers and holidaymakers. Our mortgage and outgoings are more than covered - and our purchase has already increased in value by 25%. (Our only regret is that we didn't do this sooner). We would heartily recommend Dominique Campbell-Combe and Dolby Properties to anyone who is thinking of buying a property in Florida.
Martin & Sue Smith, Clevedon
Lesley Dolby & Steve Schaffer (Dolby Properties) made buying our villa a genuinely enjoyable process. They answered all our queries with a refreshing candour, gave us all the information UK-based buyers need, showed us any properties we were interested in without any 'high pressure' selling, led us through the buying process & have continued to offer a level of service unheard of in UK ! If you are considering buying a property in Florida, we can thoroughly recommend you contact them...
Grace & Phil Mason, Essex
To dear Lesley & Steve, we have to say a big 'THANK YOU' for helping us to find our dream home in the sun! Not only did you listen to what we wanted, but you took a lot of time and effort to find it for us. And your after sales service! It has to be experienced to be believed. We have always found that after sales lasts until you either pay the final bill, or leave the building ' which ever comes first! - but you guys certainly break the mould! From checking on our house for us, to speaking to companies on our behalf, we just can't believe it or thank you enough. But really, the main thing is that you're really nice people to work with. Hope you go from strength to strength.
Val Davies, Dorchester, Dorset
I can't begin to thank you enough, Lesley and Steve, for all the time, trouble and care you have lavished on me and my family to ensure that our purchase of a holiday home in Kissimmee was trouble free. We are bowled over by the ongoing care we have had from you since we purchased our villa and are more than happy to recommend you to anyone who asks as having the highest possible standards of service. How lucky we were to pick you as our Realtor.
Colin & Cherryl of Chadwell Heath
We were interested but cautious about buying property abroad, but fortunately we were introduced to Dolby Properties. Over a period of months we were given frank and honest information to the many questions we wanted answers to. We were interested but not sold on buying until taken on a guided tour of several properties by Lesley and Steve. They gave their time with no pressure to buy and did not need to, as the properties they showed us could sell themselves. By the end of the tour we decided we would buy and as our agent they were able to help us negotiate a good price. From that point they held our hand through the whole purchase process ensuring everything needed for a rental property was in place and agreed repairs completed.
Since purchasing our Florida home they have not forgotten us, but kept in touch to see if we are happy with our purchase and to give advice when needed. There are many Realtors in Florida but we doubt we could have been given a better or more honest service than provided by Dolby Properties.
Sam, none of this would have been possible without your hard work and dedication. I truly believe this home was just meant to be ours - there were so many unexpected coincidences following my decision to try to find a property to invest in - this one is only about two minutes away from the one we stayed in last summer! Thank you.
Kerry and Ken Osborne, Dunstable, Bedfordshire
The help and advice we had from Sam, when we bought property in Florida was second to none. I would recommend using Dolby Properties to anyone. Nothing is too much trouble and everything ran smoothly. Even after sales was great.
Gary & Denise Johnson, Luton, Bedfordshire
When we decided to buy a holiday home in Florida we originally approached agents here in the U.K , however after meeting several we didn't feel comfortable with any of them so we asked the advice of a friend who had already brought several homes in Florida, he introduced us to Sam Brightman of Dolby Properties. Sam was superb, we arrived on Saturday & met with her on the Sunday, and boy, did she have some homes to show us!!! We viewed homes all day Sunday, Tuesday and Thursday, Sam was the perfect host even supplying drinks and toys to keep our two children occupied !! We found our home on the Thursday and completed all the relevant documents the same day, Sam explained everything to us along the way and made it very easy for us to understand all that was happening ( buying a home in the U.K is much harder ! )
When we arrived home Sam kept in constant touch , walking us through every step of the way, even now that we're the proud owners of our own holiday home, Sam still keeps in touch and we like to think that not only did we find our home but we also made a friend.
Stephanie Chiazza, Bedfordshire
Having decided to purchase a property as an investment back in 2004, we looked to making our investment in Florida.Purchasing a holiday/investment home was a major step for us and with some trepidation we instructed Dolby Properties o Orlando to act as our realtors and select a suitable property. Dominique Campbell-Combe had acted as realtor for a friend of mine who had recently purchased a property in Florida and she recommended Dominique. We knew the price range we could afford and that we wanted a property near Disney, but we were `in the dark' about the buying process,- what properties were available? Where was the best place to buy?; whether to buy a 4 bedroom property or 3 bedroom property; how long would the process take?: how would we organise a mortgage? How much tax would we have to pay? etc etc. All our questions were answered promptly at all times, if Dominique didn't have the answer for us immediately, she would always find out and get back to us. We were provided with the contacts for the mortgage advisor, and US bank accounts that we were had been advised to open, plus a company that could help us with the tax aspect.
We carried out our purchase from start to completion over the internet, we didn't even travel to the US to view the properties. I relied on Dominique's advice, along with that of my friend for the property that we finally chose and decided that location was paramount. Dominique was able to show us properties as soon as they were on the market and after viewing half a dozen or so, we chose our property - a 3 bedroom/2 bathroom property in the popular location of Indian Point, based on photos that Dominique had taken for us. The property market was certainly very competitive and we made sure we offered the right price and the deal was struck! It needed nothing doing to it immediately as it had recently been refurbished and therefore available to rent immediately on close of sale. The property was fully furnished, a great plus point of buying property in Florida, mostly you buy the properties complete with all furnishings, including appliances, even down to the knives and forks!
We began renting the property both through our agency and on the internet along with our own private advertising in and around the area that we live. Our rental agency managed to get guest reservations within the first few weeks of owning the property. With a balance of bookings, from our rental agency and those obtained via private advertising on the internet & through friends/relatives, we have had a successful first year and have managed to cover our costs and maintain the property at a consistent level. We have had some great feedback from guests who have stayed in our villa and this goes to prove that Dominique knew what she was talking about and our decision to purchase our property based on her advice was the right one.
We are certainly glad that we took the plunge and look forward to nurturing our property further for the foreseeable future.
Steve Hayhurst, Poole, Dorset
Hi Lesley and Steve, who says there is no such thing as a free lunch? If there isn't, then using your Service is about as close as it gets. I came to you via one of your previous clients and I can only echo what she and everyone else says about you. The time and effort that you spent on us, ensuring not just that we purchased a house, but that we purchased the right house, was nothing short of outstanding.
I have already passed your details on to a friend of mine, recommendation is the best form of advertising. Actually, speaking about a free lunch.. didn't I pay for the Subway Sandwiches? Money well spent!!!
Paul Suddes, Tunbridge Wells, Kent
Hi Sam, I just wanted to say what a pleasure it's been working with you on getting our place in the sun. I must admit to being somewhat daunted by the prospect of doing something like this, particularly having to fly out there on my own. However I must say I found the whole process relatively easy and straightforward, you clearly have some good contacts there so that I could get my Bank Account, Mortgage and US tax affairs sorted out with relative ease.
As far as my trip out there was concerned I couldn't have been happier. I didn't have long and I was impressed that you came to meet me on a Sunday, we ended up looking at 12 properties I think! My head was spinning at the end of the day but I was genuinely impressed by the range of properties in my relatively low price bracket. I was initially worried about finding one that I liked but I came away from the day with a clear top 3 and I probably would have bought any of them. Happily I managed to get my first choice property. Although she hasn't been out to see it yet, my wife Carol is happy with the choice I have made too which is the most important thing! Despite me only having 5 days I was amazed we got to choose a property, see the mortgage consultant, bank manager and tax accountant and I even squeezed in a day at Islands of Adventure and a half day trip to Gatorland!
I also want to thank you for introducing me to bacon, egg and cheese bagels - yummy! Thanks again for everything.
Donna Wood, Oxfordshire
Dear Lesley, I would just like to say that Chris and I have been very pleased with the service which we have received, right from the beginning, from Dolby Properties. The web site is very inviting and easy to use. It provides a lot of very useful information for people such as us looking to buy a property in Florida for the first time. The service we received from Paul Irwin was second to none. We were both impressed with the way in which he listened to our requirements and suggested only those properties which were of interest to us.The fact that he comes from the same county as me in England helps, of course, but I would have no hesitation in recommending him, or Dolby Properties to anyone wishing to buy property in Florida. We are delighted with the condo which we have bought and very frustrated that we won't be seeing it until April. We took some video of it while we were there with Paul and we keep looking at that instead! Thank you again
Anne Stubbs, Haywards Heath
This testimonial was sent in to the UK agent who referred the buyer to us...... "We have just bought our first holiday home in Davenport , Florida through Dolby Properties. As you recommended them as trustworthy we put our dream in their hands and were amazed at the level of service offered. They held our hands through the entire process and delivered the dream home with no pain! I wish all house purchases in the UK were that simple."
Andy & Kath Hares, Gloucestershire
We were both so thankful to find Dolby Properties and especially Michelle Baydemir. At first we were drawn to use Dolby from their web site which we found very informative. Travelling from the UK we wanted to find someone who we felt we could trust.We had been in touch with Michelle for a few months sorting out our property requirements, she knew exactly what we were looking for and it only took two properties to find the one we wanted, Michelle had done her job very well. We loved her honesty and we immediately found her to be extremely informative and trustworthy. We also liked dealing with Michelle because being from the UK we did not fully understand the workings of buying a property in Florida and Michelle talked us through it all.
Once we had our offer accepted and came home Michelle was in constant touch replying to our emails very quickly and keeping us completely up to date. Our sale took somewhat longer to close and we thought a few times we might have lost it, I think we probably would have if it had not been for Michele's' constant hard work on our behalf. On closing we had a congratulations email from Michelle along with a closing note saying if we ever needed any further help please ask. Actually, while after closing we needed some advice and Michelle was there immediately for us. We now have a wonderful place in Florida and we both feel that Michelle has acted above and beyond the call of duty. We would highly recommend Michelle at Dolby Properties to anyone who cares to listen.
Julie Maskell & Simon Greenwood, Barnes, London
Thank goodness for Michelle at Dolby Properties! My husband and I had wanted to purchase a property in Orlando for many years and finally got around to booking the flights for April 2007 to go and find the house of our dreams. We had been taking family holidays in Orlando for many years and never really thought that it would be possible to buy a property out there. We had a reasonable amount of money to use for a deposit and set ourselves a budget (one that we did not keep to). Once you start to look at the properties on offer it is really difficult to keep to the budget that you set for yourselves. The larger houses have so much more to offer a family and most of all provide more privacy and space.
Michelle was so helpful, even before we left London to go and look at the properties. We did our own research and looked for properties online and we sent Michelle a list of houses we liked the look of and she added many more to the list that fitted our requirements. Michelle did a really good job and we found a property within a week. Michelle took us through every step of the purchase, introduced us to our management company, our accountant, the bank manager, the insurance broker and explained every process that we went through to completion. Michelle is an excellent agent and friend who we are still in contact with and will meet up with when we go to the house. We definitely recommend Dolby Properties and Michelle to anyone thinking of purchasing a house in Orlando. It is great to meet someone who is helpful, friendly and not just out to make a sale but who helps you to find your dream house. Many Thanks Michelle.
Tracey Watts, Bath
Sam, thank you so much for all your hard work on our behalf, I've never known a house purchase go so smoothly.
Ian & Ann Trussler, Dunstable, Bedfordshire
Just a quick note to express our thanks to you and your team for all the help and advise you gave us when we were looking for our dream home in Florida. We would also like to thank Sam for all the pre-sale notifications , and after sales advise, not to mention the fun we had looking at properties, you made a possible traumatic experience into a breeze, with no pressures placed upon us. We thoroughly enjoyed the experience, and we are extremely happy with our house purchase. Many Many Thanks.
Kate & Andy, Rawreth,Essex
We are so pleased with our home in Florida but couldn't have done it without the excellent advise given to us by Dominique. Not only did she help us find what we were looking for once we were in Florida, but she gave us all the information we needed before we set off. This enabled us to bring the necessary documents to set up our bank account etc.... with the minimum of fuss.
Obviously we talked to other companies with regard to buying a home in Florida, however none of them gave us the practical advise that was so needed to make things go smoothly in the initial stages. We had very strong ideas about where and what we wanted to buy, however Dominique showed us a good mix of properties without being pushy and allowed us to realise ourselves that we were being too limited in our outlook. We really appreciate the time and effort she put into the whole sale process. We entered into this process totally green and have been fortunate enough to have found a company that has given good, sound advise every step of the way. Everybody we have been referred to have been excellent to deal with and we will definitely be recommending your company to other people. Wishing you continued success in the future.
Pauline & Taff, Dorchester Dorset
Lesley, Steve, Amy and staff at Dolby Properties, you have been a Godsend in helping us to have our Holiday home in Florida, the work you guys do, cannot even be measured on the 'richter scale' you are truly very professional and good friends and we Thank You.
Tim Fleming, Essex
It became apparent to us in early 2004 that as we saw the British property market in the doldrums for the immediate future, then as we were interested in taking holidays in the States with our two daughters, (aged 11 and 7), that it might be better to invest in a potentially strong Florida property market where we could combine a little business with pleasure. The current trend of the strong pound against the weaker dollar also encouraged our decision.So it was in April, 2004 that we met Dominique from Dolby properties in Florida in order to pursue our ambition of purchasing a holiday villa. We chose Dolby Properties, and more particularly Dominique, as we were more comfortable dealing with an English Realtor who could communicate with us at our own 'English' pace. We quickly negotiated a deal on a 6 bed property in Kissimmee that backs on to lovely conservation woodland. On our return at Christmas 2004, we became interested in the Reunion Golf Resort and we managed to purchase a piece of land overlooking the signature golf courses that they are building there. This was more for investment potential as this exclusive resort has been seeing higher than normal inflation rates when compared to the average villa prices in the area and will continue to do so as the resort matures.
During the past 15 months, we have seen our first villa appreciate by approximately 35%p.a. and the Reunion lot has appreciated spectacularly by over 30% in less than 6 months! The villa we have managed to let out easily for about 30 weeks per year and we would anticipate that rate rising this year as we now have ironed out some of the 'wrinkles'. The villa letting has been so successful that we have recently completed on another 5 bed villa which we are starting to let out on a similar basis. As with the first villa, we would hope to cover most of our costs, including the mortgage, by letting out to holiday visitors from both North America and the U.K.
It must be said that to succeed in the Florida market, it's not a case of buying anything and sitting back to watch it happen. A certain amount of work is needed initially to start to bring in your own bookings and choose the right villa that will attract visitors. Allied with this of course, it is important to deal with a Realtor who is looking for the right sort of property to suit you and not a 'cog in a wheel' of a large company that is just looking for sales at any cost. The property investment is also a medium to long term return that does not give immediate return, but does provide a consistent return in this heavily tourist trafficked area.On our next trips to Florida, we are hoping to explore the viability of building a new home on our lot at Reunion in the not too distant future - mind you, we had better not spend too long looking at property this time otherwise the children will riot!
Jennie & Julian,Norwich
After holidaying in Florida several times we ( me , Jennie and my husband Julian ) decided we would invest in our first holiday property. A local estate agent with a company buying and selling abroad recommended Michelle and Dolby to us, saying she would be just what we needed, straight forward and direct with no sales patter, and professional at all times. She is just as she was described although I will include very warm and friendly. I described what we liked and Michelle found several properties for us to view. Michelle was fantastic ! She guided us though absolutely everything and was very very patient with my numerous questions !! We closed on our dream home ( which was a last minute find by Michelle ! ) this summer, and it is much more that we ever dreamed of owning. Michelle never pushed, she guided and shared her experiences with us.
We would have no hesitations in recommending Michelle to anyone interested in living the dream. Even though our buying process is over, Michelle sends us regular area updates and I know that if I ever have a question she is just an email or phone call away. Thank you Michelle. I feel we have made a friend.
John and Jayne, Dunstable, Bedfordshire
From start to finish of our "buying the American dream", nothing has been too much trouble for Sam. A heartfelt thanks from us to Sam for her professionalism, honesty and good humour which has made a potentially stressful situation a whole lot easier. Dolby Properties are obviously a team who work well together, with the clients' needs their number one priority.
Colin and Suzanne Reid, Essex
Following a family holiday to Orlando last Christmas ,we decided that there probably is not going to be a better time to buy a property in Florida. Having previously purchased property in Spain ,we have been through the process before and understand to some extent some of the issues to consider. On returning to the UK following our holiday we started to carry out research on different areas and also read as much as we could via the Internet. It was at this point that I was referred to Dolby Properties by Andrew Bartlett. Dave Baker was assigned to us and we asked Dave to let us have a list of properties at the location where we stayed during our holiday. Dave's level of service and attention to detail was fantastic and we quickly arrived at a shortlist of properties that Dave went along to inspect on our behalf and also establish more facts about HOA fees, rental potential etc. We were very impressed with how Dave dealt with us and at no time did we feel any pressure. All we got was the facts combined with good sensible advice. This concluded with us making an offer on a property which was a short sale, although Dave did explain the timescale, in terms of getting a response from the bank could be an issue.
Dave was very helpful with the contract and organising this on our behalf. To cut a long story short we eventually got fed up waiting for the bank to respond and started looking at other non short sale properties concluding in us making another offer which was quickly accepted by the seller and which has just closed. Dave went to see this property for us and took lots of photos and video so we could get a good idea and feel as to what it was like inside and also he provided a description of the location and immediate surroundings. Throughout the many emails and phone conversations ,we have always been very comfortable with Dave and how we have been treated. Dave has taken through every step and even now, after we have closed on the deal ,is still taking us through the various things we need to get organised - utilities , HOA, TV ,phone and Cable etc etc. It is this level of detail and knowledge which is impressive because when you buy property overseas ,you don't know what you don't know , if you understand what I mean.
So, in summary, Dave has been a major positive and invaluable in helping us secure this property and we would have absolutely no hesitation whatsoever recommending Dave and Dolby Properties to anybody who is looking to purchase a property in the Orlando area.
Dr Colin Feyerabend, Bromley, Kent
Buying a property is usually quite traumatic and despite being 3000 miles away I was amazed how smooth everything went with Dolby Properties. This has to be down to the unbelievable dedicated work that Sam Brightman did on our behalf, in effect being our eyes and ears. I am genuinely expressing my gratitude for the detailed and immediate response to all my questions during and after the transaction. I highly recommend Dolby and from my experiences if Sam is looking after you then you can definitely sleep easy at night. A highly motivated, resourceful, intelligent and pleasant person. Thanks for all your help Sam.
Terry & Val Long, Portsmouth
My wife and I have been holidaying in Florida for several years now as we absolutely love the warm climate. The American people are always so polite and the Kissimmee/Davenport area is the theme park capital of the world and everything is such good value for money. We had discussed the possibility of buying a villa as an investment for the future but did not really know how to go about it, so we bought a magazine called 'A PLACE IN THE SUN' which was associated with the channel 4 series of the same name and read about the Florida Property Market. There were several websites to contact and we chose Dolby Properties. After e-mailing them with loads of questions they e-mailed back with a form for us to fill out with our requirements and I mentioned that we were holidaying in the Orlando area and would like to view some properties for short term rental while we were there. We were met by Dominique who is an ABR Realtor which is the highest accreditation you can get for being a Buyers Agent and visited several villas in the area over a couple of days. We found one which we really liked and put an offer in and after a few days Dominique contacted us to say that the offer had been accepted and the villa was now ours. We had to get a mortgage and open a US Bank Account, all of which Dominique helped us with. The closing process as it is known, takes six weeks from the time of acceptance and this is all taken care of by Dominique in her usual efficient manner. The next stage was to find a property management company to look after the villa for us. Dom provided us with several companies and we eventually sighed up with Resort Quest who completely look after it for us and book rental guests in our villa as well. They provide us with a homeowners website where we can view our bookings and also look at our accounts for each month. We now own a beautiful 3 bedroom villa, fully furnished with a swimming pool.
Dominique, who is English herself and lives in the Orlando region was a godsend in this process and without her expert skill and experience in these matters I don't think we would have managed all this. We have now become firm friends with Dom and her husband and always meet up when we are staying in our villa for a holiday. We have now just closed on our second property in Florida and have not even seen it yet! They call this `sight unseen' which is where Dom sent us listings via the mls and we chose a villa we liked the look of. After receiving more detailed photos and a full description we made an offer and again it was accepted. What has pleased us even more is that that we later discovered we paid less for the property than what the lenders value came in at. We have complete trust in Dominique's ability in these matters and she kept us informed with things as they progressed and now we shall be flying out to see our new villa in the near future. We have managed to buy two villa's in Florida in less than a year and we are not rich by any means, but through Dom's advice and discussions, we have achieved our dreams. Thank you Dominique. Your services are very much appreciated.
Denise and Tony Hunter, Wimbourne, Dorset
Dear Dominique, we are writing to you to thank you for all your help in finding our property in Orlando. We are delighted with the villa, it is ideal for us. Your help in sending us property details for many months before we came out to Florida to view helped us to decide on the type of property we wanted and because you kept in regular touch with us we felt as if we already knew you, even though we had not met. When we arrived in Orlando and went to view the properties we felt as if we were meeting an old friend. Everything was so well organised, and so well explained and we were impressed that you knew the type of properties that would appeal to us and would be acceptable to our budget. Once we had decided to buy and had found our property you made all the necessary transactions very easy to carry out, e.g. the bank account, mortgage, survey etc.
All in all, the friendly and ongoing service you have given us has been exceptional and you even enabled us to have a holiday in addition to buying a property ' not bad for just 14 days. We appreciate you keeping in touch with us since the purchase and have found your help invaluable. We are looking forward to seeing you in April, when we will meet for a drink. With all the very best to you and many thanks for all you have done.
Andrew and Caroline, London
The recommendation of Dolby Properties from Andrew Bartlett proved to be first rate. We were initially contacted by Samantha Brightman from Dolby who became our Buyers Agent, and friend. She knows her stuff, which you think should be expected, but from speaking to many others it is not. She answers questions clearly and based her extensive knowledge of her market. After lots of emails we visited Florida from London to view a group of properties selected by Sam - the day was superb and we concluded with an offer on a place which was accepted. When I buy again in Florida I will only be making one phone call, to Samantha Brightman.
Steve Miller and Linda Dickinson - London
Like many first time buyers, we were anxious about all the possible pitfalls and administration involved in making a property purchase in the USA. There was no need for us to be worried, as Michelle at Dolby Properties took a great deal of time to show us a selection of properties, and to help us with everything else that we required in order to make to purchase of our Condo. When we returned to England, Michelle was in contact on almost a daily basis, ensuring that everything ran smoothly. Michelle was always at the end of the phone, and she made us feel that we were her only client! We are delighted with our new property in Florida, and we have no hesitation in recommending Michelle, and Dolby Properties to potential property purchasers.
Steve and Jan Davison, Carshalton, Surrey
UPDATED TESTIMONIAL - SEPT 2005 . We had our first experience of buying an investment property in Florida a year ago and we worked with Dominique then, to achieve our goal. The whole process was new to us and was made so much easier and less stressful than it might have been, thanks to Dominique. Nearly six months later, we decided to buy another and this time, couldn't justify a trip to Florida. It was a seller's market and things were moving quickly. Properties were being sold within a week of going on the market; we couldn't have kept up with it.
We already had a great working relationship with Dominique so we decided to buy "sight unseen". Thanks to the internet, digital photography and, of course, the telephone, we found a property. Dominique viewed properties for us, sent us photographs, reporting back with complete honesty about each one. She dealt with the purchase with the same patience and great communication as the first time and we closed on the property in May. We certainly have no regrets about buying another place (thanks to the market comparisons that Dominique has sent since we closed) and hope to see the property early next year, enjoying a holiday at the same time!
STEVE AND JAN'S ORIGINAL TESTIMONIAL. We should like to say how impressed we have been with the service and commitment from Dominique. She led us through a process that was completely new to us, with patience and professionalism. She helped us with the jargon, the differences between British and American processes (same language; different language!) and always replied to our questions promptly, honestly and clearly. When our offer was accepted she sounded as excited (and relieved!) as we were. When we closed, she kept us up to date all the way and called as soon as the deal was sealed. We would have absolutely no hesitation in recommending Dominique as a realtor to anyone buying a property in Florida.
Margaret and Michael O'Neill, Bishops Stortford, Herts
Sam, we are only too pleased to be able to recommend you and Dolby Properties to anyone wishing to buy a property in Florida. We cannot praise you and the company too highly. We appreciated most of all your honesty and not pressurising us into buying when we weren't ready. You also found us an excellent spread of properties which made our decision that much easier. It was very helpful being introduced to Kevin at Wachovia who has also been extremely efficient. In fact yourself and Dolby Properties made the whole process very smooth and enjoyable. We did in fact recommend you and Dolby to a young man travelling on our flight back to the UK. We also found Amy extremely helpful and efficient - please pass on our comments and thanks to her also. Perhaps we can meet her when we come out in October - it will be fantastic to actually stay in our own home!
Jacqueline Patmore, Luton, Bedfordshire
Thank you so much. I am so pleased with this great achievement! It was only six weeks but it felt like longer. You and the staff at Dolby Properties have really helped to make this whole process possible and I would like to thank you all. You have really helped to simplify this purchase and make it a reality for me. It has been an absolute pleasure meeting you. Thank you so much for your help, it is greatly appreciated. Take Care.
Gerty & Ray Moore, Fareham, Hants
Hi Michelle, Ray and myself would like to thank you very much for your services in helping us purchasing our house in Florida. We have been very pleased and satisfied with your help and services and above all, we could not have done it without your professional help. We had first class service from you and we very much appreciated your help.
Mike & Sue Gardner, Burgess Hill, W. Sussex
Having found Dolby Properties through a UK newspaper, we arranged to meet Lesley and Steve to view properties in Orlando. From that initial meeting it was evident that this was not just a high pitch sale, it was clear to us that both had a passion that would extend beyond the short term purchase of a property. Their expertise is clearly evident and it did not take long to view some excellent properties and for us to purchase at a later date one of the viewed properties. It is only after you have purchased the property that you realise the value of Dolby Properties in the form of Lesley and Steve. Being thousands of miles from your property it is very reassuring to know that you are only a phone call away from friendly helpful and always welcoming advice. We would therefore not hesitate in recommending Lesley and Steve of Dolby Properties.