Testimonials From Some of Our Buyers From Scotland, Wales & Northern Ireland
Gordon & Gillian Nuttall, Glasgow, Scotland
My wife and I undertook independent consultation before appointing a realtor in the US, and Dolby Properties were recommended to us as a company which met our requirements of high integrity, honesty and focus on developing a long term relationship by understanding our requirements and circumstances, without any hard sell.
Our Realtor – Dave Robertson provided exceptional advice, guidance and assistance throughout the process. Dave’s high degree of professionalism ensured that we very quickly gained comfort that he was interested in giving us the best advice possible per our requirements and circumstances, and was focused on developing a long term relationship. Coming from the UK we were not familiar with the role of a realtor in the US, but can confirm having now been through the process, that to tackle a real estate purchase in the US without a knowledgeable advisor to guide you through the vast array of considerations and pitfalls would be high stress, high risk and ultimately a high cost mistake. Dave invested a significant amount of time with us before, during and after our visit, guiding us through this process and ensuring we felt well looked after, ethically and professionally advised and confident in his abilities at all stages. He is an excellent example of why a Professional Realtor is an absolute essential when purchasing property in the US.
Lesley’s background as an accountant and her involvement with the relevant Real Estate bodies in Orlando were evident at all stages throughout the buying process, ensuring we were aware of all risks, pitfalls, legal, contract and other considerations. This gave us a huge degree of comfort and in particular confidence during the contract finalization, which would have been intimidating to say the least without Dave and Lesley’s involvement. Lesley’s attention to detail, friendly approach and evident knowledge and credibility in the Florida real estate market were invaluable.
Lesley and Dave have been responsive and friendly throughout the entire process. I look forward to working with them again in the years to come, recommending them to any friends, family or colleagues who may be considering a home purchase in the Orlando area – and thanking them for their assistance with a glass of wine when we next visit our Florida home. Thanks again to you both for all your help!
The Fentons, Aberdeenshire, Scotland
We shall certainly keep in touch and would have no hesitation in recommending Dolby Properties to anyone needing timely and professional services with a personal touch. Steve was excellent throughout with good listening skills and provided timely guidance when asked without us ever feeling we were being steered. It has been a pleasure dealing with Steve throughout and he has contributed significantly in reducing the stress factor. . We both wish Dolby Properties the success they deserve.
Jason, Samantha & Trevor, Cardiff, Wales
Sadly, `integrity' and `straight-talking' are not words I would normally associate with the property business in the UK. It was therefore refreshing and totally unexpected when we had absolutely superb, relaxed and `no-pressure' service from Dolby Properties, and in particular from our realtor, Paul Irwin.We had anticipated being shown a stream of properties that were too expensive or totally unsuitable. Not from our friend Paul ' he had done his homework thoroughly! Straight down to it, the very first property we were shown was the one for us: a perfect match for our needs. It was also clear that our needs were being catered for as we were also shown a range of properties of a type that we had not even thought about ' but were attractive and worthy of consideration.
And the help given didn't stop there. Paul was a wizard in patiently explaining the different routines for buying property in the USA, and provided us a complete support package. Would we recommend Dolby Properties? We have done to our friends already!
Skinner Family, Ross-shire, Scotland
Ode to SAM at DOLBY PROPERTIES
We travelled to the sunshine state to escape the Scottish weather
Looking for a holiday home but no luck we did blether
We called up DOLBY PROPERTIES and to Lesley we did gass
She said someone would call us back and to SAM our number was passed.
Sure enough in no time at all you called us on the phone
We said you've got to help us, please can you find us a home?
It must have a pool, be able to rent, but most of all be cheap
So off you went to do your job you didn't even bleep!
You searched and searched for hours and hours then back to us you came
You'd found five properties to go and view so that began the game
The houses were great just what we wanted a good job you had done
We were really glad and we still are that to DOLBY PROPERTIES we had come.
After just one day of house hunting along with lots of fun
Our dream home was staring straight at us we knew our search was done.
So off we went to sign and seal the papers and the deal
We could not really believe it but you even provided us with a meal!
Back to Scotland we did fly with a big grin on our face
We couldn't believe in just one week we'd found our special place.
You kept us informed and kept in touch throughout the whole process
We never had to chase you or were ever left to guess
We think as a Realtor you are the very best
You're lots of fun with a great big grin you're miles better than the rest
So now our home belongs to us our search is over and done
But should we ever need another house
To' SAM WE WILL DEFINITELY COME!!
The Farquhars, Falkirk, Scotland
We purchased our villa in Indian Ridge, Kissimmee though Steve Schaffer of Dolby Properties. The service we received from Steve was of a standard rarely seen today. Before we went over he e-mailed lots of listings for us to look at and provided invaluable information. Once over there we looked at many houses. Steve took the time to show us around all these houses, did a lot of research around the ones we showed interest in and remained ever patient as we prevaricated over our choice.
As a realtor's commission is a percentage of the house sale price you would think that the realtor would strongly encourage the buyer towards the more expensive. Not Steve, he showed us properties right across the range we had specified. There was never any pressure to "buy that one" or "buy this one". Steve just gave the facts, plus his opinion and let us decide for ourselves. Steve advocated on our behalf on many occasions during both the house hunting phase and the purchase of the one we eventually bought. We would recommend Steve and Dolby Properties without hesitation to anyone considering buying property in the Orlando area.
Alan Wallace, Fife, Scotland
We'd thank Steve & Leslie and all the team at Dolby Properties, very much for all of your help. On recommendation from another Dolby Property buyer, (Keith), whom we initially met up to view properties with, we engaged with Steve 4 months ago and requested he find good properties at a sensible price and he came up trumps for us. After looking at various properties, he asked us to look at a property we initailly disregarded because it was just over our budget. We looked at the property and he'd saved the best for last, we paid just a little over budget after some negotiation, but delighted with the result.
The buying process did prove to be a little different to what happens in the U.K. but once we were guided through the process and understood it better, its a whole lot more transparant and easier than expected. Happy to do it again... Steve put in a huge effort in finding us the right place, we were a little awkward to work with but eventually he understood our needs and wants and was able to accommodate us! We will be looking to make another purchase, you will be hearing from me. I would have no problem in giving your name to any friends that are looking to make a similar purchase. Once again, thanks for all of your help.
Douglas Muir, Glasgow, Scotland
Lesley and Steve provided us with a level of service that is rare these days. From initial enquiry, made via their website, to their continuing support, their assistance has been second to none. Their pre-sale advice was invaluable and their post-sale support has been marvelous, and at no point was there ever any pressure to buy. I can honestly say that I have never come across two people more dedicated in ensuring that their client gets the best deal possible and walks away delighted with their purchase. Lesley and Steve ensured that the purchase of our villa went as smoothly as possible for us and I would strongly advise anyone considering purchasing a property in the Orlando area to look no further than Dolby Properties.
Franner & Nigel Otter, Glasgow, Scotland
We chose to work with Dolby Properties because we live in the UK and they have experience in helping British property buyers through the less-familiar US system. We cannot recommend them highly enough! They are a thoroughly professional and efficient team who handled every aspect with care and the personal touch. Our realtor was wonderful, finding so many interesting properties. They handled the negotiations and paperwork with ease so that we were never worried by any of that side, they were always available for advice.
We are now the proud owners of a fantastic property and thanks to everyone at Dolby Properties everything went off without a hitch. We would certainly use them again and recommend them highly.
Lawrence & Rowena Noon, Edinburgh, Scotland
We wanted to say a big thank you to Dolby Properties and especially Sam Brightman for all their help and guidance whilst buying our property in Florida. From the very first e-mail that we received it felt like we were being looked after by people who actually cared passionately about their job and were as keen as us to find the perfect villa for our needs. In particular Sam has been extremely helpful throughout the whole process and we cannot thank her enough, every e-mail and phone call was answered quickly and with all the relevant information. It felt like she worked 24 hours a day, 7 days a week and with the time difference this was greatly appreciated. It's a shame that Dolby Properties do not also have a management agency as we would be 100 % confident in placing our villa with you as well as you were such a pleasure to deal with.
Irene & Barry, Antrim, Northern Ireland
Dominique was brilliant, she looked after us from start to finish with great patience, and went out of her way to help us, both with finding what we were looking for, and helping us through the buying process. We will be staying in touch, and hopefully buying again through Dolby Properties.
Shirley Blackwood, Falkirk, Scotland
I just wanted to drop you a little note to thank you for putting us in touch with Michelle when we enquired last October about buying a property in Orlando. The service Michelle has provided us with over these last few months has been second to none. Your advert in the Place in the Sun magazine listing the reasons to buy through Dolby is very true. From day one Michelle went beyond our expectations, even providing in-car movies to keep our two kids happy as we drove around viewing properties! Michelle very quickly understood the types of properties we were looking for, which saved us a lot of legwork viewing places which were not suitable.
We have had a few blips along the way since we put in our offer for the property but every time Michelle has sorted out the problems with the minimum inconvenience to us. I was very nervous as this was a big step for us and Michelle was great at reassuring me that we made the right decision. I think that we have been unfortunate to have more problems than would be normal but Michelle has dealt with every one. I would also like to thank Martha for all her help when things went wrong. I don't know what we would have done without her too. I will happily recommend your company to any friends looking to make a purchase in the Sunshine State and wish you many more successful years!
Peter Dicker, Abergavenny, Monmouthshire
My family and I have known Michelle since a lucky encounter last year whilst searching for property in Orlando. I use the expression lucky, as I believe it was indeed a stroke of extreme good luck that we chanced upon Dolby Properties and Michelle. I cannot imagine searching for, and finding, someone who ticks as many boxes, and with a smile on their face. Michelle has guided us through the minefield of what is after all an adventure in a new country. She has helped us through disappointments (not of her creation) and seen us to our objective of picking out an outstanding villa that we are extremely happy with. My family and myself consider Michelle both as a motivated, knowledgeable and motivated professional, but also now, a friend. I can honestly say that every meeting with Michelle is a pleasure. She is one of life's "good people" and I have no doubt is destined to be a huge success.
Chris & Carol Bowsher, Barry, Wales
Buying unseen is a risky business and has its worries. Not so with Dominique. Her professional judgement, advice and execution of job were 100%. Communications were frequent and informative and aftercare excellent. When a problem arose months after completion, Dominique got involved and cleared up the situation with total committment. We would not hesitate in recommending Dominique to future clients.